Ethics and Compliance at Dow
Dow's policy is to be lawful, highly-principled and socially responsible in all of its business practices. Dow expects employees to learn and comply with all company policies and laws applicable to their job responsibilities and to adhere to the guiding principles outlined in this Code.
Dow's Code of Business Conduct summarizes many of the ethical principles and policies created to deal with issues such as bribery, political contributions, equal employment opportunity, and environment, health and safety. All of us at Dow, no matter where we happen to live, are expected to apply these principles in the daily performance of our job responsibilities.
In September 1998, Dow established the Office of Ethics and Compliance to reinforce the company's long-standing commitment to ethical business conduct. The office communicates the company's standards, provides guidance on issues related to ethical conduct and oversees mechanisms for action in this critical area. David Wilkins, Director of Ethics and Compliance for Dow: "Ethical behavior is everyone's responsibility. Our goal is to create an atmosphere where our people feel comfortable that they have the knowledge and support to protect our company's Values."
Questions or Concerns?
The Dow EthicsLine is a toll-free help line, available 24 hours a day, 7 days a week. The help line is available to those who wish to ask questions about Dow policy, seek guidance on specific situations, report violations of Dow's Code of Business Conduct or other unethical business practices.
- For callers in North America, the telephone number is 1-800-803-6862.
- International Toll-Free Service (ITFS) numbers have been established in 17 countries. Callers have the immediate option of selecting the EthicsLine reporting instructions in their native language or English. To access the Dow EthicsLine, callers should use the ITFS telephone number for their country listed below. No prefix or access codes are required.
- Argentina: 0800-333-0584
- Belgium: 0800-7-4917
- Brazil: 0800-891-4221
- China: North 10-800-711-0653 (serves the northern provinces of Beijing, Tianjin, Hebei, Shanxi, Neimenggu (Inner Mongolia), Liaoning, Jilin, Heilonhjiang, Henan, and Shandong)
- China: South 10-800-110-0596 (serves the southern provinces of Anhui, Chongqing, Fujian, Gansu, Guangdong, Guangxi, Hainan, Hunan, Hubei, Jiangsu, Jiangxi, Ningxia, Qinghai, Shanghai, Shaanxi, Xinjiang, Xizang, Yunnan, and Zhejiang)
- France: 0800-91-5956
- Germany: 0800-182-1767
- Hungary: 06-800-18568
- Italy: 800-788-481
- Japan: 0034-800-900078
- Mexico: 001-800-892-1662
- Netherlands: 0800-022-6739
- Poland: 0-0-800-111-1651
- Portugal: 800-8-11412
- South Africa: 0800-980-090
- Spain: 900-97-1025
- Switzerland: 0800-55-5267
- Thailand: 001-800-11-004-9199
- For all other countries outside North America, callers must first dial a country-specific AT&T Direct Access Number before dialing 800-803-6862. A listing of the international access numbers is available from the AT&T World Traveler Web Site. Translation services are available if you prefer to speak in your native language. The communications specialists who answer your call are employed by an independent company, and are trained to handle your call confidentially. You may call the Dow EthicsLine anonymously if you prefer.
- The Dow EthicsLine is also available in multiple languages on the web for individuals who may be more comfortable reporting their concerns in writing. The same confidentiality safeguards that are in place for telephone reporting are in place for this option as well. The web reporting sites can be accessed using the links below. If reporting from a European Union country, please use the designated link, since this reporting site follows recommended data protection guidelines.
- If reporting from a European Union country;
- All other countries;
- Alternatively, you can call the Office of Global Ethics and Compliance directly at +1-989-636-2544. Emails may be directed to Ethics@Dow.com.
